As a leading provider in Swiss payment transactions, PostFinance consistently develops its business model along changing customer needs. The positive development in the first half-year shows that the strategy is effective: customer assets are growing, the use of investment and pension solutions is increasing, and the diversification of the revenue base is progressing.
'Customer trust is our greatest capital. Whether in e-asset management in pensions, fractional trading, or payments: the growing customer assets and the high use of our offerings show that we increasingly understand the needs of our customers and translate them into concrete solutions. This enables us to make significant progress in implementing our strategy and to strengthen the resilience of PostFinance step by step,' says Beat Röthlisberger, CEO of PostFinance.
Customer trust and the investment business continue to grow
Customer assets increased by 3.7 billion Swiss francs to 117.5 billion Swiss francs compared to the end of 2025. The investment business developed particularly dynamically: non-interest customer assets increased by 2.1 billion Swiss francs to 25.3 billion Swiss francs. Inflows of new money doubled compared to the previous year to 0.5 billion Swiss francs. Digital investment solutions like the e-asset management awarded by the business magazine 'Bilanz,' e-trading, and pension offerings were increasingly used by customers.
Diversification strengthens the revenue base
The interest rate spread business remains the most important source of revenue for PostFinance. Net interest income was 285 million Swiss francs in the first half of the year, 34 million Swiss francs below the previous year's level. Last year, a one-time conversion effect of 37 million Swiss francs benefited this result. Adjusted for this effect, interest income could be slightly increased. At the same time, PostFinance was able to increase revenues in the non-interest business. Commission and service business and trading business were in total 7 million Swiss francs above the previous year. Drivers of growth included the investment business, e-trading, and increased use of the PostFinance Debit Card.
Cost discipline contributes to robust results
Business expenditure could be reduced by 11 million Swiss francs compared to the previous year. This shows that organizational development and the consistent prioritization of investments and expenses are effective. At the same time, PostFinance continues to invest specifically in the development of its offerings and digital solutions for its customers.
Sale of Swissquote participation completed
In the first half of 2026, PostFinance sold the remaining share of its participation in Swissquote Group Holding SA, completing the divestment begun in December 2025. At the same time, PostFinance allocated 60 million Swiss francs to the reserve for general banking risks, further strengthening its risk-bearing capacity. The total capital ratio of PostFinance is at 27.6 percent, significantly above regulatory requirements.
PostFinance strengthens leadership and control functions
Alongside the consistent focus on customers, PostFinance specifically develops its management and control functions and thus strengthens its organization for new market developments and increasing regulatory requirements. Therefore, the responsibilities for Risk, Compliance & Legal will be newly aligned and anchored in two independent units at management board level from the first quarter of 2027. The Risk area will continue to be led by Heidi Steiger; a new board member is being recruited for the Compliance business area.
Regardless, there will be a new filling in the management board for the Personal Banking unit. Its head, Sandra Lienhart, has decided to resign from the management board of PostFinance in spring 2027. She will continue to contribute her expertise to the development of the branch network and in the area of leadership at PostFinance.
The future organizational structure and the recruitment of management board positions will be specified in the coming months.
Demanding environment persists
The economic environment remains challenging. The ongoing zero-interest environment increases pressure on the interest business. Uncertainties in the financial markets and the accelerated technological, structural, and regulatory changes shape the conditions. PostFinance feels the margin pressure more strongly than other banks in Switzerland because it is not allowed to grant loans and mortgages. The continuously increasing negative result in counter payment transactions impacted the result in the first half of 2026 by 65 million Swiss francs.
PostFinance will consistently continue to implement its strategy. The focus is on further strengthening customer centricity, diversifying revenues, and specifically developing offerings in the areas of payments, investments, and pensions. Moreover, the collaboration between Post and PostFinance will be further strengthened to provide customers with even easier access to all services and to use synergies strategically. This sets the conditions for PostFinance to successfully fulfill its role as a reliable partner for financial basic services in the future.