Digital and Mobile Emergency Assistance: EchoSOS and TCS Join Forces
30.10.2025 | from Touring Club Suisse (TCS)
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30.10.2025, The Touring Club Switzerland is the new main partner of the EchoSOS emergency app. Together, the partners are committed to more quickly and reliably connecting people with professional help in emergencies. The app presents itself with a comprehensive update. EchoSOS remains the digital companion in emergencies and allows TCS members to directly access existing support offers through the app.
EchoSOS has established itself as a leading alert app in Switzerland over the past years. It includes emergency numbers from over 130 countries and, thanks to location data, always displays the relevant numbers. The EchoSOS app is free and is financed through patronages and partnerships with emergency centers, health authorities, ski resorts, medical services, hospitals, and event organizers. TCS now joins as a significant main partner, contributing to further development and whose services can be seamlessly integrated into the app. TCS has decades of experience in emergency and accident assistance and is also the largest ambulance organization in Switzerland. With the ETI protection letter, members worldwide receive support in emergencies around the clock – from medical advice to assistance in natural disasters to repatriations to Switzerland.
Lifesaving Minutes Gained
An emergency call can be quickly and directly triggered from the app, and the location data can be automatically transmitted to the rescue services via GPS, thus gaining lifesaving minutes in an emergency. EchoSOS also enables the storage of important medical information such as allergies or blood type in the digital emergency passport, which can be immediately shared with the rescue services in an emergency. A QR code for the emergency passport can be set up on the lock screen, allowing rescue services to access the data even in the event of unconsciousness. In non-life-threatening situations in Switzerland, the app also shows the nearest emergency stations.
New Features and Integration of TCS Services
With version 5.0, EchoSOS receives a comprehensive update, enabling more extensive support for those seeking help in emergencies. A key innovation is the direct integration of TCS services. Members can store their digital TCS membership card in the new Echo Wallet and thus access TCS support offers at any time – from the 24/7 availability of the ETI emergency call center to extensive breakdown and accident assistance.
The app presents itself in a modern design with a clearly structured home screen that puts the optimized emergency map more at the center of attention. This now also displays additional information such as the locations of defibrillators throughout Switzerland, making orientation easier in an emergency.
Users can securely store important proofs like the digital emergency passport or vaccination certificate in the Echo Wallet and retrieve them immediately in an emergency. Additionally, the app now offers an emergency advisor with helpful articles and practical tips on medical emergencies.
In the coming months, EchoSOS will be expanded with further innovations. Plans include an extended location transmission that allows, for example, for high-risk athletes or older people to share their position situationally with relatives or care providers.
Ubique Innovation AG
Behind the development of EchoSOS stands the Swiss digital company Ubique Innovation AG. Founded in Zurich in 2010, Ubique has experienced continuous organic growth over its 15-year history. Today, the company employs around 60 people. Ubique operates at the interface of technology and end-users and develops high-quality digital products used by over 10 million people daily. On average, a Ubique app is opened 30 times per second. In addition to EchoSOS, Ubique is active in other areas. In the field of weather, the company offers global weather services with the Fluid Meteo app and is also responsible for developing the MeteoSwiss app. In the field of mobility, Ubique offers the Viadi mobility services and is responsible for developing the SBB Mobile app. In the area of geoservices, Ubique develops, among other things, the apps of swisstopo, SchweizMobil, and the SAC and is significantly involved in the open-source project OpenMobileMaps. In the field of security and eGov, the company offers the Heidi platform, a modern environment for identity and access management, verifiable credentials, and use cases around the new E-ID ecosystem.
Press contact: Vanessa Flack, Media Spokesperson TCS Tel. 058 827 34 41
vanessa.flack@tcs.ch Mathias Wellig, CEO Ubique Tel. 043 244 90 12
wellig@ubique.ch
ubique.ch
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Touring Club Suisse (TCS)
Since its founding in Geneva in 1896, the Touring Club Switzerland has served the Swiss population. It is committed to safety, sustainability, and self-determination in personal mobility, both politically and socially. With 1900 employees and 23 regional sections, the largest mobility club in Switzerland offers its approximately 1.6 million members a broad range of services related to mobility, health, and leisure activities.
Every 70 seconds, assistance is provided. 200 patrol officers are on Swiss roads annually with about 359,000 missions, enabling immediate continuation of the journey in more than 80% of cases. The ETI center organizes about 57,000 assistance services annually, including 3200 medical assessments and over 1200 repatriations. The TCS Swiss Ambulance Rescue is the largest private operator for emergency and patient transport in Switzerland, with 50 vehicles, 17 logistics bases, and over 35,000 operations per year. The legal protection offices handle 42,000 cases and provide around 10,000 legal consultations annually.
Since 1908, TCS has been committed to traffic safety in Switzerland by developing teaching materials, awareness, and prevention campaigns, testing mobility infrastructures, and advising authorities.
Every year, TCS distributes around 110,000 light belts and 90,000 reflective vests to children to ensure their mobility is also safe. The driving centers offer training and education to 42,000 participants annually in all vehicle categories. With 33 locations and around 950,000 overnight stays, TCS is the largest camping provider in Switzerland. The TCS Mobility Academy researches and shapes transformations in traffic, such as the vertical mobility of drones or shared mobility, with the 400 electric cargo bikes "carvelo" and 40,000 users. TCS is a co-signatory of the Roadmap for Electromobility 2025.
Note: The "About Us" text is taken from public sources or from the company profile on HELP.ch.
Source: Touring Club Suisse (TCS), Press release
Original article published on: Digitale und mobile Notfallhilfe: EchoSOS und TCS bündeln Kräfte