Discreet Support for Travellers with Hidden Disabilities
05.01.2026 | from Matterhorn Gotthard Bahn
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Image rights: Matterhorn Gotthard Bahn
05.01.2026, Not every disability is visible. Many individuals live with chronic, neurological, or psychological limitations without others recognising it – such as autism, anxiety disorders, migraines, or hearing impairments.
Particularly during travel, many sensory impressions come together, which can be burdensome for those affected.
Starting January 2026, the Matterhorn Gotthard Railway (MGBahn) will introduce the Hidden Disabilities Sunflower Lanyard. This internationally recognised, voluntarily worn lanyard with a sunflower pattern discreetly signals that consideration or support may be helpful. MGBahn employees will be sensitised on how to interact with travellers with hidden disabilities, to provide needs-based and respectful support.
Proof is not required. The lanyard is not a ticket or an access permit, but an indication of potential needs and special consideration. It is available free of charge at the Zermatt, Oberwald, and Andermatt stations.
For further information:
Media contact number: +41 27 927 71 41
medien@mgbahn.ch
www.mgbahn.ch
www.gornergrat.ch
www.glacierexpress.ch
www.bvzholding.ch
Editor's note: Image rights belong to the respective publisher. Image rights: Matterhorn Gotthard Bahn
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Matterhorn Gotthard Bahn
The Matterhorn Gotthard Railway transports you reliably to your destination. Whether you use the trains of the Matterhorn Gotthard Railway as a feeder for your winter activities or are on one of our adventure rides – discover interesting facts along our route network and our offers for special railway experiences.
The history of the Matterhorn Gotthard Railway is a success story. Especially in the early years (then BVZ and FO) and during wartime conditions, the challenges were as steep as the actual mountain route.
The right strategy and a great deal of dedication from the respective boards of directors and staff led the company purposefully and successfully into the 21st century.
Note: The "About Us" text is taken from public sources or from the company profile on HELP.ch.
Source: Matterhorn Gotthard Bahn, Press release
Original article published on: Diskrete Unterstützung für Reisende mit nicht sichtbaren Behinderungen