Microsoft AI Tour Zurich: Navigating the Age of AI

Leadership, People, and Trust at the Heart of AI Transformation

In her opening address, Catrin Hinkel, CEO of Microsoft Switzerland, placed people at the center of the AI transformation. She emphasized that AI has a real impact when clear leadership decisions guide its use, enhance human judgment, and create space for what truly matters. With AI moving from mere optimization to actual transformation, she stressed the importance of consciously deciding where human expertise remains indispensable.

"AI only realizes its potential when leadership translates it into tangible implementation," said Catrin Hinkel, CEO of Microsoft Switzerland. "Organizations that make the leap from testing to transformation connect technology with clear governance, trustworthy data, and human expertise. Thanks to the unique interplay of industry, research, and innovation, Switzerland is well-positioned to take a leading role in AI - responsibly and at a large scale."

Looking to the future, Hinkel underscored that leadership in the AI age is characterized by the ability to provide clear direction in a rapidly changing environment. Instead of waiting for complete certainty, organizations need to move forward: with informed decisions and building the necessary skills and trust to shape AI in line with their own values such as trust, security, and digital sovereignty.

From AI Experiments to Frontier Transformation

In his keynote, Judson Althoff, CEO of Microsoft's Commercial Business, explained the concept of Frontier Transformation as a holistic realignment of companies. The goal is to connect AI with a human purpose to unlock the full potential of an organization. Frontier Firms embed AI at the very core of their business - across workflows, decision-making processes, and operating models - achieving measurable impact and sustainable growth.

In Switzerland, where a robust innovation ecosystem meets deep industry expertise, this approach is already taking shape. Organizations are evolving AI from individual use cases to an integral part of their value creation and working methods.

In a separate keynote on digital sovereignty, Mark Chaban, Corporate Vice President of Commercial Cloud Solutions EMEA at Microsoft, demonstrated how organizations can maintain control over data, infrastructure, and technology decisions while expanding cloud and AI solutions. He clarified that digital sovereignty and corporate strategy are not contradictory but must be actively harmonized.

Swiss Organizations Integrate AI into Core Processes

Throughout Switzerland, organizations are already putting this approach into practice, illustrating how AI is developing from experiment to concrete implementation:

ABB demonstrates how AI creates measurable value in industrial environments. By directly integrating generative AI and Copilot functions into devices and systems, ABB translates complex industrial data into concrete action recommendations for engineers and technicians in production. This enables faster decisions, reduced downtime, and more proactive operations in industries such as energy, manufacturing, and chemistry.

Urbasolar, part of the Axpo Group, is showing how sustainability goals can be integrated with economic performance through AI. An AI-powered solution based on Microsoft Azure allows teams to analyse biodiversity data within seconds and make informed decisions in the development of solar projects. This approach embeds environmental responsibility into daily workflows and systematically utilizes complex data for long-term impact.

Vaudoise illustrates how organizations in heavily regulated environments can scale their cloud and AI use. With a centrally controlled platform for security, compliance, and operation, the company creates a stable foundation - while simultaneously enabling application teams to innovate within clearly defined frameworks. This strengthens Vaudoise's resilience and accelerates innovation. The example shows how cloud maturity enables long-term business success and people-centered productivity.

Together, these examples made the day's core message clear: AI is no longer a future vision in Switzerland but a lived reality. It translates innovation into efficiency gains, better customer experiences, and new business models.

Long-term Partner for Switzerland's Digital and AI Transformation

The Zurich event underscored Microsoft's long-term commitment in Switzerland and the company's role as a reliable partner for the country's digital and AI transformation. The $400 million investment announced in June 2025 strengthens Switzerland's cloud and AI infrastructure by expanding the capacity of existing data centers near Zurich and Geneva. As a result, more than 50,000 customers gain access to advanced AI capabilities while ensuring data remains within Switzerland. This is particularly important for regulated industries such as finance, healthcare, and the public sector.

In parallel, Microsoft continues to expand its qualification initiatives. The goal is to equip one million people in Switzerland with AI and digital skills by 2027. More than 500,000 people have already been trained. Together, these investments underline Microsoft's commitment to strengthening economic resilience, expanding international competitiveness, and promoting responsible AI development in the country alongside Swiss customers, partners, and institutions.

Pressekontakt:

Microsoft Schweiz

media_ch@microsoft.com

Editor's note: Image rights belong to the respective publisher. Image rights: Microsoft Schweiz